Refund and Cancellation Policy

Cancellation Terms

Full refund for cancellations made within 48 hours of booking, provided the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in.

If the Owner is able to replace your reservation with another booking for any or all of your original reservation dates, a credit will be issued for the nights rented. If the replacement booking is made at a lower nightly rate, this will be reflected in the amount of credit due, minus a $200 cancellation fee.

We do not offer any refunds or credits due to inclement weather or health-related issues. We strongly recommend that our clients purchase Trip Insurance.

Cancellation by Owner

The Owner reserves the right, at their sole discretion, to cancel this Agreement with one day's notice. In such an event, the Owner will refund any unused portion of the rent paid.

Cancellation Due to Extreme Factors

No refund will be granted if cancellation is due to road conditions, weather, power outages, flight cancellations, pandemic, or any other reason precluding you from arriving at the Rental Property.

Reservation Deposit

The full amount of your reservation is due at signing and payable upon return of the signed Agreement in order to secure your reservation. The Reservation Deposit is not refundable and will be applied toward the rental rate.

Security Deposit

The Owner reserves the right, at their discretion, to charge an additional security deposit up to the amount of $5,000 when confirming a reservation. This deposit will be refunded by check or electronic payment 72 hours after your departure and an inspection of the Property by the Owner is performed, less any deductions for negligent damage to the Property or furnishings, excessive mess requiring additional cleaning, or other costs incurred outside the normal course due to your stay.